Management

Course Prerequisites

• Basic knowledge of Excel spreadsheets including formulas, charts, filtering, sorting, and sub-totals.

At the end of this program, participants should be able to:

• Generate professional reports and analysis for decision-making

• Data Analytics
• Pivot Tables
• Data Lookup
• Logical Statements
• Working with Dates
• Data Cleaning
• MIS Reporting
• What if Analysis
• Essential Short cuts

Change management is a systematic approach to dealing with the transition or transformation of an organization's goals, processes and technologies. The purpose of change management is to implement strategies for effecting and controlling change and helping people to adapt to change.

Topics

• Topic 1: What Is Change Management?
• Topic 2: What Is A Strategic Change?
• Topic 3: What Is Organizational Change Management
• Topic 4: Strategies For Organizational Change
• Topic 5: Models & Theories Associated In Change Management
• Topic 7: Four Ps Of Leading Change
• Topic 8: 4 Basic Principles Of Change Management...
• Topic 9: Challenges To Change Management
• Topic 10: Six Steps To Effective Organizational Change...
• Topic 11: Culture Eats Strategy For Breakfast
• Topic 12: Change Risk Management And Mitigation
• Topic 13: Stakeholder Engagement And Communication
• Topic 14: Measurement And Continuous Improvement
• Topic 15: 4 R’s To Successful Change Management

Leadership plays a critical role in achieving better business performance, competitive excellence and sustainable longevity.

Topics

• Topic 1: Introduction To Management
• Topic 2: Effective Supervisory Management
• Topic 3: Effective Communication
• Topic 4: Leadership Skills
• Topic 5: Problem-Solving And Decision Making
• Topic 6: Human Resource Management
• Topic 7: Supply Chain Management
• Topic 8: Organisation Culture And Corporate Ethics
• Topic 9: Managing Change
• Topic 10: Conflict Management
• Topic 11: Training And Development
• Topic 12: Performance Management
• Topic 13: Team Management
• Topic 14: Motivation

Many of us have at one point thought of a business idea, started a business, closed it, shelved it, or succeeded with ups and downs, you are aware, if you succeeded, you learnt many things the very hard way.

Topics

• Topic 1: Do Your Research
• Topic 2: Refine your idea
• Topic 3: Write a Business Plan (BP templates and guides available for you)
• Topic 4: Choose a Business Structure
• Topic 5: Pick your business location (4 Ps that will make or break your new business)
• Topic 6: Bootstrapping
• Topic 7: Marketing
• Topic 8: 101 Small Business Marketing Ideas
• Topic 9: Low-Cost Technology Solutions for Small Business
• Topic 10: Moving forward
• Topic 11: Useful Tips for success or failure

Project management is important to organizations and personal events because it helps ensure that projects are completed on time, within budget, and to the expected quality of work. It also helps identify and mitigate risks, manage resources effectively, and ensure stakeholders are well informed and involved throughout the project.

Topics

• Topic 1: What is Project and who is a Project Manager? 
• Topic 2: What really is a Project? 
• Topic 3: The Skills You Need to Succeed 
• Topic 4: The Phases of a Project 
• Topic 5: Starting Your Project 
• Topic 6: Creating a Project Plan (We provide templates and guidelines)
• Topic 7: Executing the Plan 
• Topic 8: Watching the Plan 
• Topic 9: Closing the Project 
• Topic 10: Steps of Closing a Project

The five key supervisory roles include Educator, Sponsor, Coach, Counselor, and Director. Your role as a supervisor, you will be using these five roles, in some combination, simultaneously, depending on the needs of the team members

Topics

• Topic 1: Roles of a Supervisor
• Topic 2: Setting & Communicating Expectations
• Topic 3: Supervisory Workplan (Samples provided)
• Topic 4: Team Professional Development
• Topic 5: Performance Feedback
• Topic 6: Supervision Meetings (Assignment required)

Office Administrators undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently.  Office administrator ensures smooth running of the company’s offices and contributes in driving sustainable growth.

Topics

• Topic 1: Meeting the Office Expectations
• Topic 2: Developing Professional Image, Attitude and Brand
• Topic 3: Meeting Management & Minute Taking
• Topic 4: Communication, Supportive and Listening  Skills
• Topic 5: Effective Communication
• Topic 6: Emotional Intelligence
• Topic 7: Time Management & Goal Setting
• Topic 8: Office Communication Development · Business Writing Skills · Report Writing ·  Professional Emails
• Topic 9: Business & Professional Grooming & Etiquette
• Topic 10: People Management & Leadership

The training covers the principles and practices for results based monitoring and evaluation. This course equips participants with skills in setting up and implementing results based monitoring and evaluation systems.

Topics

• Topic 1: Results-Based Management (RBM)
• Topic 2: Project Analysis
• Topic 3: Design of Results in Monitoring and Evaluation
• Topic 4: How do we measure progress at each level?
• Topic 5: Logical Framework Approach
• Topic 6: Theory of Change
• Topic 7: M&E Systems
• Topic 8: M&E Planning
• Topic 9: Baseline Survey in Results-based M&E
• Topic 10: Project Performance Evaluation
• Topic 11: M&E Data Management & Results Use and Dissemination  (Assignment - M&E data Management, Results use and dissemination )

Electronic document and records management system (EDRMS) is a type of content management system and refers to the combined technologies of document management and records management systems as an integrated system.

Topics

• Topic 1: Introduction
• Topic 2: Electronic Records Keeping Systems
• Topic 3: Management Issues & Electronic Records
• Topic 4: Guidance for the Creation and Use of Electronic Records
• Topic 5: Establishing an Electronic Records Programme: Programme-level Issues
• Topic 6: The Components of an Electronic Data and Records Management Programme
• Topic 7: What to Do Next?

Cyber Security policy is the statement of responsible decision makers about the protection mechanism of a company crucial information assets. 

Topics

• Topic 1: History of Cybercrime & Trends
• Topic 2: Emerging Cyber Security Risks
• Topic 3: Compliance Considerations in Cybersecurity Frameworks Development
• Topic 4: Cybersecurity Risks Assessments
• Topic 5: The Logic of Well-Planned Policy
• Topic 6: Notorious Cyber Attacks in History (Assignment Provided)
• Topic 8: Summary  (Developing a Cyber Security Policy template provided)